Support
Need help with JobSeekerAI? Start here.
Send support requests to jobseeker.ai712@gmail.com.
What to Include
- The email address on your JobSeekerAI account.
- What you were trying to do.
- What went wrong.
- Any request ID shown in the app or browser.
- A screenshot if it helps explain the issue.
Common Areas
Try signing out and reconnecting Gmail. If the issue continues, include the time of the failed login attempt.
Use the billing portal in the app when available. Include whether the issue is with checkout, cancellation, or portal access.
Include whether the issue happened during preview, approval, PDF download, or DOCX download.
Set your agent preferences, start the agent, then choose Let agent handle this on a recruiter conversation. The agent sends routine replies using approved preferences and pauses for scheduling, missing answers, documents, assessments, offers, changed senders, or uncertainty. Pause the agent or remove a conversation to stop future processing.