Support
Need help with JobSeekerAI? Start here.
Email support
Send support requests to jobseeker.ai712@gmail.com.
What to Include
- The email address on your JobSeekerAI account.
- What you were trying to do.
- What went wrong.
- Any request ID shown in the app or browser.
- A screenshot if it helps explain the issue.
Common Areas
Login or Gmail connection
Try signing out and reconnecting Gmail. If the issue continues, include the time of the failed login attempt.
Billing or subscription
Use the billing portal in the app when available. Include whether the issue is with checkout, cancellation, or portal access.
Resume tailoring or downloads
Include whether the issue happened during preview, approval, PDF download, or DOCX download.
Auto-Engage drafts
Auto-Engage is designed to create drafts for review. Always review draft content before sending it.